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Jira Service Management + Jira Software Cloud

Update issues in Jira Software Cloud when requests in Jira Service Management are updated

Streamline your task management with this workflow connecting Jira Service Management and Jira Software Cloud. When a request is altered in Jira Service Management, this integration ensures that your Jira Software Cloud reflects those updates promptly. This not only boosts team efficiency, but also quickens the response time to any request changes, improving overall project productivity.

Streamline your task management with this workflow connecting Jira Service Management and Jira Software Cloud. When a request is altered in Jira Service Management, this integration ensures that your Jira Software Cloud reflects those updates promptly. This not only boosts team efficiency, but also quickens the response time to any request changes, improving overall project productivity.

  1. When this happens...
    Jira Service ManagementJira Service Management
    Updated Request

    Triggers when a request is updated.

    TriggerScheduled
  2. automatically do this!
    Jira Software CloudJira Software Cloud
    Create Issue

    Creates a new issue.

    ActionWrite
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Supported triggers and actions

What does this mean?

    • SiteRequired

    • ProjectRequired

    Trigger
    Scheduled
    Try It

    • SiteRequired

    • ProjectRequired

    • Request TypeRequired

    Action
    Write

    • Project

    • Status

    Trigger
    Scheduled
    Try It

    • Project

    • Status

    Trigger
    Scheduled
    Try It

    • SiteRequired

    • ProjectRequired

    Trigger
    Scheduled
    Try It

    • Api Docs Info

    • HTTP MethodRequired

    • URLRequired

    • Query String Parameters

    • Headers

    • Additional Request Headers

    • Body

    Action
    Write

    • JQL

    • Order By

    Trigger
    Scheduled
    Try It

    • Info

    • Jira Cloud SiteRequired

    • Jira Email AddressRequired

    • Jira API TokenRequired

    • Projects to Trigger On

    Trigger
    Instant
    Try It
jira-service-management logo
jira-service-management logo

About Jira Service Management

Jira Service Management is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.
Learn more

Related categories

  • Customer Support
jira-software-cloud logo
jira-software-cloud logo

About Jira Software Cloud

Jira Software Cloud is a bug and issue tracking tool that allows software developers to manage product development. This integration connects to cloud-hosted instances of Jira.
Learn more

Related categories

Related Zap Templates

Related Zap Templates

 

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