Send chat messages in Microsoft Teams for newly-reassigned ExpertConnect tickets
It's easy to overlook notifications sent to your phone. With this Zapier integration in place, though, you'll also be automatically notified in Microsoft Teams whenever a newly-reassigned ExpertConnect ticket is assigned to you, so nothing falls through the cracks.
It's easy to overlook notifications sent to your phone. With this Zapier integration in place, though, you'll also be automatically notified in Microsoft Teams whenever a newly-reassigned ExpertConnect ticket is assigned to you, so nothing falls through the cracks.
- When this happens...Ticket Reassigned
Triggers when a ticket is reassigned.
- automatically do this...Get Ticket by Id
Gets a single Ticket by Id
- then do this...Only continue if...
Set up rules to specify when this Zap can continue running.
- then do this!Send Chat Message
Sends a message in an existing chat.
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