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Freshdesk + PayPal

Create Freshdesk tickets for every refunded PayPal sale

When a sale is refunded in PayPal, it can be helpful to track this in your customer support software. This integration allows you to create a support ticket seamlessly in Freshdesk every time a sale is refunded in PayPal. Stay organized and on top of your customer support by ensuring every refunded sale gets the attention it requires.

When a sale is refunded in PayPal, it can be helpful to track this in your customer support software. This integration allows you to create a support ticket seamlessly in Freshdesk every time a sale is refunded in PayPal. Stay organized and on top of your customer support by ensuring every refunded sale gets the attention it requires.

  1. When this happens...
    PayPalPayPal
    Refunded Sale

    Only refunded payments trigger this.

    TriggerInstant
  2. automatically do this!
    FreshdeskFreshdesk
    Create Ticket

    Create a ticket in Freshdesk for your domain.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • PayPal triggers, actions, and search

    Successful Sale

    Only successfully completed payments trigger this.

    Trigger
    Instant
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  • PayPal triggers, actions, and search

    Refunded Sale

    Only refunded payments trigger this.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    New Ticket Note

    Triggers when a Note is added to a Ticket.

    Trigger
    Instant
    Try It
  • PayPal triggers, actions, and search

    Successful Sale

    Only successfully completed payments trigger this (with line item support).

    Trigger
    Instant
    Try It
  • PayPal triggers, actions, and search

    All Merchant Transactions

    All Merchant Transactions, regardless of status, trigger this.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    New Contact

    Triggers when a new customer is created.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    Update Ticket

    Triggers when a Ticket is updated.

    Trigger
    Instant
    Try It
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freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.
Help

Related categories

  • Customer Support

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paypal logo
paypal logo

About PayPal

PayPal is a fast, safe way to send money, make an online payment, receive money or set up a merchant account. With over 150 million active registered accounts, PayPal helps people and businesses receive and make payments in more than 100 currencies in 203 markets.
Learn more

Related categories