Send chat messages in Microsoft Teams for new tickets in Teamwork Desk
Stay looped in and resolve customer tickets efficiently with this workflow. When a new ticket arrives in Teamwork Desk, this automation ensures that a chat message is promptly dispatched in Microsoft Teams. Enhance your team's response time and keep all key players informed about customer service needs in real time.
Stay looped in and resolve customer tickets efficiently with this workflow. When a new ticket arrives in Teamwork Desk, this automation ensures that a chat message is promptly dispatched in Microsoft Teams. Enhance your team's response time and keep all key players informed about customer service needs in real time.
- When this happens...New Ticket
Triggers when a new ticket is created.
- automatically do this!Send Chat Message
Sends a message in an existing chat.
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