Add OpenAI responses to new Zendesk tickets
This integration keeps your new Zendesk tickets up to date, without the need for manual updates. Once active, this Zap automatically relays a custom prompt to OpenAI for each new ticket in Zendesk, then adds OpenAI's response to that ticket to provide AI-generated messages, summaries, and other relevant content.
This integration keeps your new Zendesk tickets up to date, without the need for manual updates. Once active, this Zap automatically relays a custom prompt to OpenAI for each new ticket in Zendesk, then adds OpenAI's response to that ticket to provide AI-generated messages, summaries, and other relevant content.
- When this happens...New Ticket
Triggers when a new ticket is added to a view.
- automatically do this...Send Prompt
Sends a prompt to OpenAI and generate a completion.
- then do this!Add Comment to Ticket
Add a Comment to an existing Ticket.
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