Create tickets in ConnectWise Manage for new ended calls in RingCentral
Track your RingCentral calls and enhance your customer service by automatically creating tickets in ConnectWise Manage. This workflow is activated whenever a call ends in RingCentral, ensuing in the creation of a new ticket in ConnectWise Manage. It’s a smooth way to record conversations without having to manually enter details, providing an efficient system for your customer service team to follow-up. Keep track of interactions, provide faster responses, and improve overall customer satisfaction with this seamless automation.
Track your RingCentral calls and enhance your customer service by automatically creating tickets in ConnectWise Manage. This workflow is activated whenever a call ends in RingCentral, ensuing in the creation of a new ticket in ConnectWise Manage. It’s a smooth way to record conversations without having to manually enter details, providing an efficient system for your customer service team to follow-up. Keep track of interactions, provide faster responses, and improve overall customer satisfaction with this seamless automation.
- When this happens...Call Ended
Triggers when a call has been ended.
- automatically do this!Create Ticket
Creates a new service desk or project ticket.
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