Create Help Scout conversations from new or updated Google Forms responses
Streamline your customer support process by connecting Google Forms and Help Scout. With this workflow, whenever there's a new or updated form response in Google Forms, a conversation will be created in Help Scout, ensuring your support team can promptly address customer inquiries. Save time and improve your response rate by automating this crucial aspect of customer service.
Streamline your customer support process by connecting Google Forms and Help Scout. With this workflow, whenever there's a new or updated form response in Google Forms, a conversation will be created in Help Scout, ensuring your support team can promptly address customer inquiries. Save time and improve your response rate by automating this crucial aspect of customer service.
- When this happens...New or Updated Form Response
Triggers when a form response is added or modified.
- automatically do this!Create Conversation
Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.
- Free forever for core features
- 14 day trial for premium features & apps