Jira Service Management + Twilio
Create requests in Jira Service Management for new calls in Twilio
When a new call comes in through Twilio, activate this workflow to have a request instantly created in Jira Service Management. This efficient process not only ensures that every call is promptly acknowledged, but also helps in coordinating a timely and organized response. Streamline your customer service operations and improve productivity with this robust integration.
When a new call comes in through Twilio, activate this workflow to have a request instantly created in Jira Service Management. This efficient process not only ensures that every call is promptly acknowledged, but also helps in coordinating a timely and organized response. Streamline your customer service operations and improve productivity with this robust integration.
- When this happens...New Call
Triggered when a call is finished on your Twilio number.
- automatically do this!Create Request
Create a new request.
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New Phone Number
Triggered when you add a new phone number.
Try ItNew Recording
Triggered when a new recording is available on your account.
Try ItNew Transcription
Triggered when a new transcription is available on your account.
Try ItFrom NumberRequired
Alphanumeric Sender ID
To NumberRequired
MessageRequired
Media Url
Send Large Messages?
