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Jira Software Server + Zendesk

Create JIRA issues from new tickets in Zendesk view

Stellar customer support begins with responsiveness. Let Zapier propagate your issues with this Zendesk-JIRA integration so you can focus on your customers. Once it's active, a new issue will be created in JIRA for every new ticket added to a view on Zendesk, giving you the best chance at resolving each quickly.

Stellar customer support begins with responsiveness. Let Zapier propagate your issues with this Zendesk-JIRA integration so you can focus on your customers. Once it's active, a new issue will be created in JIRA for every new ticket added to a view on Zendesk, giving you the best chance at resolving each quickly.

  1. When this happens...
    ZendeskZendesk
    New Ticket

    Triggers when a new ticket is added to a view.

    TriggerScheduled
  2. automatically do this!
    Jira Software ServerJira Software Server
    Create Issue

    Create a new issue, select your own project and issue type.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Zendesk triggers, actions, and search

    New Group

    Triggers when a new group is created.

    Trigger
    Scheduled
    Try It
    • Organization

    Trigger
    Scheduled
    Try It
    • ViewRequired

    Trigger
    Scheduled
    Try It
    • Tags

    Trigger
    Instant
    Try It
    • Ticket (Required for non-admins)

    Trigger
    Scheduled
    Try It
jira-software-server logo

About Jira Software Server

Jira is a bug and issue tracking tool that allows software developers to manage product development and build better software. This integration connects to self-hosted instances of Jira.

Related categories

  • Project Management

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zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

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