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Zendesk gets a major update and Google Vertex AI is here

What’s new and noteworthy for January 2024? Zendesk, Google, Stripe, Eventbrite, and more.

By Krystina Martinez · January 31, 2024
Hero of updated app integrations for January.

We have exciting updates from more than two dozen apps this month, including Zendesk's long-awaited Zap update. Plus, Google Vertex AI, a platform that helps you create your own machine-learning models, joins the Zapier ecosystem.

Here's the latest Zapier integration news for January 2024:

Jump ahead 

  • Updated integrations

  • New integrations

Updated integrations

Google Workspace Admin

Our Google Workspace Admin integration has a new Updated User trigger, so you can automate your user administration workflows and keep business data secure. 

Zendesk

Support specialists will love Zendesk's latest update. The Create Ticket and Update Ticket actions now support file attachments, so you can easily attach user screenshots and other files within your Zaps. No more digging through form submissions to find files.

Telegram

Engage your audience in new ways with Telegram's new Send Poll action, which lets you create and send polls in one step. Gather feedback and conduct surveys without the extra effort.  

Microsoft SharePoint

Tame the information overload with Microsoft SharePoint's latest update. Now, you can trigger Zaps whenever a new file is added to a specific SharePoint folder or any of its subfolders so that you can automate onboarding, knowledge sharing, and collaboration.

Stripe

Save time managing subscription billing with Stripe's new Cancel Subscription action. Automatically cancel subscriptions from form submissions, support tickets, and more.

WooCommerce

Our WooCommerce integration now supports memberships with six new triggers and actions. Automate your membership management processes, from onboarding new members to updating existing memberships. 

Eventbrite

You can mark "wrangling attendees" off your to-do list with Eventbrite's new Find Attendee by ID search action. Automatically retrieve and update attendee information and stay on top of last-minute changes. Note: If you're new to search actions, check out our guide on how to use them.

Klaviyo

Deliver targeted messages every time with Klaviyo's new Subscriber added to Segment or List trigger. Automate follow-up actions for specific segments and drive better results. 

Copilot

Good news, Copilot users: Now you can automate your contracting processes within Copilot. Explore the Contract Signed trigger, Find Contract search action, and Create Contract action. Kickstart the contracting process, search for existing contracts, and automate team handoffs when you get the signatures.

HeyGen

HeyGen's integration has new features to help you send personalized videos at scale. You can automatically add new contacts to a personalized video project or trigger Zaps when a video is ready. 

Linear

Linear has two new triggers: New Document Comment and New Project Update Comment. Automate notifications for discussions, track project statuses, and collaborate more effectively with your team.

BHuman

BHuman's New Video trigger lets you automate follow-up actions whenever a new video has been generated. Scale your personalized video strategy and make every customer feel valued with BHuman's latest update. 

CustomGPT

CustomGPT's latest update makes it even easier to automate your AI-powered chatbots. You can automate follow-ups from new messages and conversations created or pick up from existing conversations and projects. 

GoCardless

GoCardless's new action creates an instant first payment request and requests authorization from a customer's bank account to collect future direct debit payments. Knock out two steps at once and enjoy the time savings!

Plug&Pay

You won't miss a form submission again with Plug&Pay's new Form Submitted trigger. Automate follow-ups and take care of your customers with this latest update.

Moxie

Moxie's new Apply Payment action lets you automatically mark Moxie invoices as paid, so you can spend less time verifying information and keep your records organized. 

Nutshell

Nutshell has a new Logged Activity trigger. Automate targeted email or sales outreach based on contact behavior so you can get one step closer to closing the sale. 

Luma

Luma has a new Event Updated trigger, making it faster and easier to communicate event changes to your attendees. 

Maximizer CRM

Our Maximizer CRM integration has three new updates. You can trigger Zaps whenever a new contact is created, search for existing contacts by email, or automatically create tasks for your sales team. 

Brevo

Brevo has two new triggers: Transactional Email Delivered and Marketing Email Hard Bounced. Keep track of those transactional email sends, remove bounced contacts from your lists, and monitor email performance effectively with Brevo's latest updates. 

Text In Church

Automate your outreach with Text In Church's new trigger, Connect Card Submission. Automatically track new submissions, create tasks for volunteers, and more.

Superchat

Superchat has two new actions: Create Note and Find a File. Automatically add notes about contacts, search for existing files, and ensure you have the relevant info handy for any customer.

Jibble

Account for every minute with Jibble's New or Update Manual Time Entry trigger. Automatically track billable hours to clients, estimate workload, and more with this latest update.

SweepBright

SweepBright has a new Change Property Visibility action, so you can quickly show new listings or hide them whenever you close on a property. Automate your property management so you can focus on the next sale.

EmailOctopus

EmailOctopus has two new triggers to help you scale your email marketing efforts. Trigger Zaps from new or updated list contacts or automatically track activity whenever a contact interacts with a campaign email. 

Placetel

Skip the manual data entry (and potential errors) with Placetel's new Create Contact action. Whether you're calling clients, customers, or fellow teammates, you'll have the correct information with this update.

Freshsales Suite

Spend less time managing accounts with Freshsales Suite's latest updates. You can trigger Zaps from updated accounts, create new records on custom modules, or search for existing contacts using unique fields. Automate your contact workflows so you can focus on closing deals. 

New integrations

Grid of 10 new Zapier integrations.

Google Vertex AI

Google Vertex AI offers an enterprise-grade platform empowering anyone to create, launch, and scale generative AI apps.

Files By Zapier

Files By Zapier, currently in beta, allows you to import and process files within Zaps, such as CSV, JSON, and XML.

tl;dv

tl;dv is an AI-powered meeting recorder that transcribes, summarizes, and pulls highlights from your calls.

flow.team

flow.team is an all-in-one project management and collaboration tool based in South Korea.

Sembly AI

Sembly AI is an AI assistant that transcribes calls, takes notes, and generates action items from your meetings.

Castmagic

Castmagic transforms long-form audio content into ready-made content with AI.   

Acronis Cyber Protect Cloud

Acronis Cyber Protect Cloud helps managed service providers (MSP) and managed security service providers (MSSP) protect their customers against cybersecurity threats.

MailWizz

MailWizz is a GDPR-compliant, self-hosted email marketing software for those who need the flexibility of unlimited subscribers.

Salescaptain

Salescaptain is an AI-powered, user-friendly platform for local businesses looking to elevate their customer experiences. 

Everfit

Everfit is a platform that allows coaches and gym owners to offer remote personal training sessions to clients.  

Give Lively

Give Lively is an easy-to-use fundraising platform for nonprofits.

iClosed

iClosed is a sales analytics and scheduling platform that helps you capture, qualify, and convert more leads. 

Boom Form

Boom Form is a form creator for Wix and Weebly websites, supporting various form types.

Ashby

Ashby is a platform consolidating applicant tracking, scheduling, analytics, and Customer Relationship Management (CRM) tools into one.

Check out our Product Updates page for the latest release notes.

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A Zap with the trigger 'When I get a new lead from Facebook,' and the action 'Notify my team in Slack'