Empower teams and streamline IT with powerful automation
IT bottlenecks slow everyone down. But Zapier's safe suite of automation tools has everyone covered. Bust up backlogs with streamlined workflows so teams—including IT—can hit their goals.
Trusted by 3.4 million companies
Reduce IT backlog and boost efficiency without compromising control
Heavy workloads are a leading cause of IT burnout according to one survey*. Discover how Zapier helps business teams securely create backlog-busting workflows with less reliance on IT. IT teams maintain essential oversight and can even automate their own work, too. *Source: Robert Half Survey*
Level up your IT and business teams with AI-powered workflows
Whether it's IT tickets, software provisioning requests, or marketing campaign details, Zapier + AI can collect data from across your organization. Then, let Zapier transform mountains of disparate data into actionable insights so both IT and business teams can work smarter.
AI for everyone (and approved by IT)
Zapier helps teams use AI-powered workflows through our growing library of AI apps—all while adhering to your established security guidelines.
Build workflows at the speed of thought
Simply describe the marketing automation you want—think lead capture or nurture—and Zapier's AI will help you quickly build your workflow.
Use AI to unlock low-code tools
Enable all teams, including IT, to build more complex workflows using natural language. Just describe what you want to do and AI will convert your requirements into code.
Empowered
Enable self-service and reduce shadow IT
Zapier helps you help your business teams. Give teams the power to build their own workflows while still maintaining essential IT oversight with features like global access controls and app/action restrictions.
Efficient
Streamline IT operations and eliminate busywork
Free your team from recurring tasks. Use Zapier to automate routine processes, reduce ticket volume, and give your team more time for strategic initiatives.
Secure
Automate security processes without sacrificing control
 Whether it's streamlining access management or accelerating threat responses, Zapier empowers your team to build mission-critical workflows that maintain and strengthen your security posture.
Resourceful
Rapidly solve and iterate with Zapier’s intuitive out-of-the-box features
Use Zapier to quickly prototype new processes and scale successful workflows across your company—all without adding to your IT team's to-do list.
Transform your organization with IT-approved automation
Unlock endless automation possibilities to propel your whole company forward. Empower teams, streamline operations, enhance security, and drive innovation—all while reducing IT's workload.
Business team enablement
Reduce IT requests through self-serve automation
Empower teams to create their own workflows within IT-approved boundaries. Zapier's intuitive interface helps anyone with any level of technical skill automate routine tasks, which frees up IT resources and moves your company forward faster.
Marketing campaign automation
Enable marketers to create multi-channel campaign workflows without IT intervention.
Sales process optimization
Allow sales teams to automate lead routing and follow-ups using their CRM and communication tools.
HR workflow streamlining
Empower HR to create comprehensive onboarding and offboarding workflows spanning multiple systems.
Finance process automation
Let finance teams automate invoice processing, expense approvals, and financial reporting.
Customer support enhancement
Enable support teams to automate ticket routing, customer communications, and satisfaction surveys.
Connect your entire tech stack for seamless workflows
With over 8,000 integrations, Zapier helps you create powerful automations across your organization's tools and systems.
Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023
Flexible workflow features to power your IT automation
Pair 7,000+ integrations with our built-in workflow tools to break through tech stack limitations and create custom IT workflows.
Webhooks
Receive data from any service or send requests to URLs—all without writing code or running servers.
Code steps (with AI)
Describe how you'd like to customize your trigger or action and AI will write the Javascript or Python code for you.
Transform your organization with IT-led automation
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Streamline IT workflows with Zapier. Automate onboarding, alerts, and cross-department processes to boost efficiency and empower your team.
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Enhance server monitoring with Zapier. Automate issue tracking, team notifications, and cross-tool data sharing to resolve problems faster and minimize downtime.
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Automate task creation from forms and tickets with Zapier. Turn submissions into actionable items instantly to boost responsiveness and efficiency.
FAQs
What is Zapier and how does it work for IT teams?
What types of IT and business processes can Zapier automate?
Will Zapier integrate with our existing IT infrastructure and tools?
How does Zapier help IT teams empower business units while maintaining control?
What level of technical expertise is required to set up automations with Zapier?
What security and compliance features does Zapier offer for enterprise IT?
See what automation can do for your IT team
Join forward-thinking enterprises that trust Zapier for mission-critical workflows