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Autopilot Journeys + Help Scout

Add new Help Scout customers to an Autopilot Journeys contact list

Easily streamline your customer engagement process with this workflow between Help Scout and Autopilot Journeys. When a new customer contacts your support team in Help Scout, this automation adds them as a contact to a specific list in Autopilot Journeys, ensuring that they receive targeted communications and nurturing for a personalized experience. Keep your team focused on providing top-notch support, while your marketing efforts stay up-to-date with minimal effort.

Easily streamline your customer engagement process with this workflow between Help Scout and Autopilot Journeys. When a new customer contacts your support team in Help Scout, this automation adds them as a contact to a specific list in Autopilot Journeys, ensuring that they receive targeted communications and nurturing for a personalized experience. Keep your team focused on providing top-notch support, while your marketing efforts stay up-to-date with minimal effort.

  1. When this happens...
    Help ScoutHelp Scout
    New Customer

    Triggers when a new customer is added.

    TriggerScheduled
  2. automatically do this!
    Autopilot JourneysAutopilot Journeys
    Add Contact to List

    Adds a new contact and adds them to a list.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • MailboxRequired

    • Assigned User

    • Tag

    • Status

    • Custom Fields

    Trigger
    Instant
    Try It
    • Conversation IDRequired

    • TextRequired

    • User

    Action
    Write
    • First NameRequired

    • Last NameRequired

    • Email

    • Phone

    • Chat Handle

    • Social Profile

    • Website

    • Background

    • Organization

    • Location

    • Job Title

    • Address

    • Address

    • City

    • State / Province

    • Postal Code / ZIP Code

    • Country

    Action
    Write
    • MailboxRequired

    • Assigned User

    • Tag

    • Status

    • Custom Fields

    Trigger
    Instant
    Try It
    • MailboxRequired

    • Assigned User

    • Tag

    • Status

    • Custom Fields

    Trigger
    Instant
    Try It
    • SubjectRequired

    • MailboxRequired

    • Customer Label

    • Customer ID

    • Customer's Email

    • From User

    • Thread TypeRequired

    • TextRequired

    • StatusRequired

    • Assigned User

    • Tag

    • Cc

    • Bcc

    • Import OnlyRequired

    • Trigger Auto Reply

    Action
    Write
    • ConversationRequired

    • CustomerRequired

    • TextRequired

    • User

    • Create as DraftRequired

    Action
    Write
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About Autopilot Journeys

Autopilot Journeys is visual marketing software for automating customer journeys, to help companies acquire and nurture leads through email, web, SMS and direct mail.
Help

Related categories

  • Marketing Automation

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