Delighted + Help Scout
Create Help Scout conversations from new Delighted responses
Enhance your customer service by instantly creating a conversation in Help Scout whenever there's a new response in Delighted. This workflow streamlines your support process, ensuring timely engagements with your customers, and improving their overall experience with your business. Maintain a seamless communication channel and provide top-notch assistance using this efficient automation.
Enhance your customer service by instantly creating a conversation in Help Scout whenever there's a new response in Delighted. This workflow streamlines your support process, ensuring timely engagements with your customers, and improving their overall experience with your business. Maintain a seamless communication channel and provide top-notch assistance using this efficient automation.
- When this happens...New Response
Triggers when a new response is received in this Delighted Project.
- automatically do this!Create Conversation
Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.
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New Response
Triggers when a new response is received in this Delighted Project.
Try ItPerson ID
EmailRequired
Phone Number
Name
Properties
EmailRequired
Name
Last Sent At
Person ID
Email
Phone Number
New Unsubscribe
Triggers when a person unsubscribes from Delighted surveys.
Try ItPerson ID
Email
Phone NumberRequired
Name
Properties
Person IDRequired
Created At
ScoreRequired
Comment
Properties
Person ID
Email
Phone Number
