Freshdesk + Microsoft Outlook
Send an email in Microsoft Outlook when new ticket notes are added in Freshdesk
Stay on top of your support tickets with this convenient workflow. Whenever a new ticket note appears in Freshdesk, an email will immediately be dispatched through Microsoft Outlook, keeping your team informed and responsive. This automation helps you save time, improve communication, and streamline your customer service process.
Stay on top of your support tickets with this convenient workflow. Whenever a new ticket note appears in Freshdesk, an email will immediately be dispatched through Microsoft Outlook, keeping your team informed and responsive. This automation helps you save time, improve communication, and streamline your customer service process.
- When this happens...New Ticket Note
Triggers when a Note is added to a Ticket.
- automatically do this!Send Email
Send an email from your Outlook account.
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About Freshdesk
Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.
