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Google Calendar + Help Scout

Start new Help Scout conversations when Google Calendar events begin

Effortlessly manage your event-related support inquiries with this automation that connects Google Calendar and Help Scout. When an event begins in your Google Calendar, a new conversation will be created in Help Scout, ensuring your support team can effectively handle any questions or issues that may arise. Stay organized and provide top-notch customer service with this seamless workflow.

Effortlessly manage your event-related support inquiries with this automation that connects Google Calendar and Help Scout. When an event begins in your Google Calendar, a new conversation will be created in Help Scout, ensuring your support team can effectively handle any questions or issues that may arise. Stay organized and provide top-notch customer service with this seamless workflow.

  1. When this happens...
    Google CalendarGoogle Calendar
    Event Start

    Triggers a specified time before an event starts.

    TriggerScheduled
  2. automatically do this!
    Help ScoutHelp Scout
    Create Conversation

    Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Google Calendar triggers, actions, and search

    New Calendar

    Triggers when a calendar is created.

    Trigger
    Scheduled
    Try It
    • CalendarRequired

    • Search Term

    Trigger
    Scheduled
    Try It
    • CalendarRequired

    • Expand Recurring Events

    Trigger
    Instant
    Try It
    • CalendarRequired

    • Search TermRequired

    Trigger
    Scheduled
    Try It
    • CalendarRequired

    Trigger
    Scheduled
    Try It
    • CalendarRequired

    • Time Before

    • Time Before (Unit)

    • Search Term

    Trigger
    Scheduled
    Try It
    • CalendarRequired

    Trigger
    Instant
    Try It
    • CalendarRequired

    • EventRequired

    • Attendee/sRequired

    Action
    Write
google-calendar logo
google-calendar logo

About Google Calendar

Google Calendar lets you organize your schedule and share events with co-workers and friends. With Google's free online calendar, it's easy to keep track of your daily schedule.
Learn moreHelp

Related categories

  • Calendar
  • Google

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About Help Scout

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.

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