Create integrations between Help Scout and Notion to automate any workflow
Quickly automate workflows with Help Scout and Notion using Zapier's templates.
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Zapier lets you build automated workflows between two or more apps—no code necessary. These workflows are called Zaps, and this is how they work.
A trigger is where automation begins
Now it's time for action
And that's it! You've just created a Zap.
With Zapier's 6,000 integrations, you can unify your tools within a connected system to improve your team's efficiency and deepen their impact.
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- Conversation Assigned
Triggers when a conversation is assigned to agent.
- MailboxRequired
- Assigned User
- Tag
- Status
- Custom Fields
Try It - Add Note
Adds a note to existing conversation.
- Conversation IDRequired
- TextRequired
- Assigned UserRequired
- Create Customer
Creates a customer, optionally with all available customer entries (emails, phones, chat handles, social profiles and address).
- First NameRequired
- Last NameRequired
- EmailRequired
- Phone
- Chat Handle
- Social Profile
- Website
- Background
- Organization
- Location
- Job Title
- Address
- Address
- City
- State / Province
- Postal Code / ZIP Code
- Country
- Conversation Created
Triggers when a new conversation is created.
- MailboxRequired
- Assigned User
- Tag
- Status
- Custom Fields
Try It - Tags Updated
Triggers when conversation tags are updated.
- MailboxRequired
- Assigned User
- Tag
- Status
- Custom Fields
Try It - Create Conversation
Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.
- SubjectRequired
- MailboxRequired
- Customer Label
- Customer ID
- Customer's Email
- From User
- Thread TypeRequired
- TextRequired
- Status
- Assigned User
- Tag
- Cc
- Bcc
- Import OnlyRequired
- Trigger Auto Reply
- Send Reply
Replies to a conversation. Please note that this will send actual email to the customer unless
- Conversation IDRequired
- Customer ID
- TextRequired
- Assigned UserRequired
- Create as DraftRequired