Help Scout + Zendesk
Update Help Scout notes when tickets get updated in Zendesk
Effortlessly streamline your customer service process with this workflow. If a change occurs to a ticket in Zendesk, this automation efficiently adds a note in your Help Scout app, promoting effective communication and ensuring no details fall through the cracks. Keep your team in the loop and your customers happy with this streamlined process.
Effortlessly streamline your customer service process with this workflow. If a change occurs to a ticket in Zendesk, this automation efficiently adds a note in your Help Scout app, promoting effective communication and ensuring no details fall through the cracks. Keep your team in the loop and your customers happy with this streamlined process.
- When this happens...Updated Ticket
Triggers when an existing ticket is updated.
- automatically do this!Add Note
Adds a note to existing conversation.
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